Parcourir les catégories
Explorer
Fiverr Pro
Français
$
USD
Miracle N.
@miracle_n_va
Customer support and shopify virtual assistant
Nigeria
À propos de moi
I am an organized, empathetic, and detail-oriented Customer Support Specialist dedicated to helping e-commerce brands scale effortlessly. I specialize in managing multi-channel communications including live chat, email, and social media support. My hands-on experience covers order processing, managing logistics discrepancies, tracking updates, and resolving customer inquiries with a high standard of care. I focus on turning complex situations into positive buyer experiences so that online stores can run smoothly and stress-free.
Compétences
Miracle N.
hors ligne •
Temps de réponse moyen de 1 heure
Voir mes services
Assistance client
I will be your e commerce customer support and virtual assistant
Assistance client
I will be your professional customer support specialist and live chat agent
Portfolio
Expérience professionnelle
customer support and operations lead
Freelancer.com • Indépendant
Jan 2024 - Present • 2 yrs 6 mos
Managed daily customer communications, handled live chat tickets, and resolved order fulfillment tracking issues for an online retail brand. Focused on delivering fast, empathetic, and professional support to maintain high buyer satisfaction.
