m
mo_ahmed_data

Mo. Ali

@mo_ahmed_data

Automation Expert

Arabie Saoudite
Arabe, Anglais
Certaines informations sont présentées en anglais.
À propos de moi
I’m a n8n | Make.com automation expert with a strong product and analytics background, helping businesses eliminate manual work and scale operations using no-code automation and AI. With 8+ years of experience in product management, analytics, and digital transformation, I design robust workflows that connect tools like Google Sheets, WhatsApp Business API, CRMs, social platforms, and AI models (Gemini / OpenAI). I focus on business-ready automation — not just building flows, but ensuring they are reliable, scalable, and aligned with real operational goals.... Plus d’infos

Compétences

m
mo_ahmed_data
Mo. Ali
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Automatisations et agents
I will build powerful make integromat automations with ai integration
De40 $US / projetPlus de détails
Développement de chatbots d'IA
I will build a multichannel ai agent web, wa, fb to handle your customer support
De150 $US / projetPlus de détails

Portfolio

Expérience professionnelle

Self-Employed

AI Automation Architect

Self-Employed • Freelance

Dec 2024 - Present • 1 yr 6 mos

• Omnichannel AI Architecture: Engineered a unified AI backend using n8n and Google Gemini to automate lead engagement across Website, WhatsApp, Instagram, and Messenger. • Multimodal Workflow Engineering: Developed specialized pipelines for Voice-to-Text and Image analysis, allowing the AI to autonomously process audio notes and visual maintenance complaints. • Technical Logic & Normalization: Authored custom JavaScript nodes to normalize metadata across disparate Meta APIs, ensuring 100% conversation context and data integrity. • System Integration: Integrated agentic AI tools with CRM/ SQL databases to automate contract verification (Ejar/ Ejari) and high-precision service dispatching. • API Management: Managed Meta Developer Platform configurations (Advanced Access, Webhooks, Handover Protocol) to scale public-facing AI deployments.

Product Manager

MTN Sudan • Temps plein

Feb 2020 - Aug 2024 • 4 yrs 6 mos

• Owned mass-segment retention and loyalty initiatives, contributing to 154% YoY revenue growth through targeted CVM campaigns. • Monitored churn and usage KPIs, identified churn drivers (pricing sensitivity, usage drop, service quality), and launched corrective offers. • Designed personalized bundles and loyalty mechanics aligned with customer value tiers, increasing engagement and repeat usage. • Led multi-channel retention campaigns (SMS, app, digital), optimizing offers through A/ B testing and ROI tracking. • Built performance dashboards for senior leadership covering churn, ARPU, CLV, campaign ROI, and loyalty participation. • Collaborated cross-functionally with Product, Digital, Customer Care, and Finance to close customer journey gaps and improve satisfaction.