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Moaz
@moazzabid
Airbnb CoHost Customer Service Agent
Pakistan
Anglais, Ourdou
À propos de moi
I help Airbnb hosts increase revenue, optimize operations, and deliver 5-star guest experiences.
With 2+ years of experience managing 800+ listings across international markets, I specialize in:
✔ Revenue management & pricing optimization
✔ Calendar management & booking optimization
✔ Guest communication & issue resolution
✔ Cleaning coordination & operations management
✔ Listing management
I combine data-driven strategies with hands-on co-hosting to maximize occupancy, revenue, and guest satisfaction.
If you want more bookings and fewer headaches, let’s work.
Compétences
Moaz
hors ligne •
Temps de réponse moyen de 1 heure
Voir mes services
Messagerie et envoi d'e-mails
I will be your airbnb co host to increase bookings and manage everything
Portfolio
Expérience professionnelle
Self-Help
Indépendant • 7 yrs
Customer service representative
Jan 2024 - Present • 2 yrs 4 mos
Handling end-to-end guest communication for Airbnb listings, ensuring fast, professional, and solution-focused support. Key responsibilities: ✔ Managed check-ins & check-outs smoothly ✔ Resolved guest issues quickly and efficiently ✔ Responded to inquiries within 10 minutes ✔ Followed up with guests to secure 5-star reviews ✔ Maintained high response rate and guest satisfaction Focused on delivering seamless guest experiences while protecting host ratings and revenue.
Listing Optimization
Jan 2024 - Present • 2 yrs 4 mos
Manage and optimize Airbnb listings to maximize visibility, accuracy, and booking performance. Key responsibilities: ✔ Created and uploaded high-converting listings ✔ Regularly audited listings to identify and fix errors ✔ Updated descriptions, pricing, and details based on performance trends ✔ Optimized content and structure to improve ranking and conversion ✔ Maintained listings to ensure consistent bookings and high occupancy rates Focused on turning listings into high-performing assets that drive maximum bookings and revenue.
Revenue management & pricing optimization
Jan 2024 - Present • 2 yrs 4 mos
Manage revenue and pricing strategies to maximize occupancy and overall profitability across Airbnb listings. Key responsibilities: ✔ Analyzed past performance data and seasonal trends ✔ Researched competitor listings and market demand ✔ Adjusted pricing dynamically based on occupancy, events, and demand shifts ✔ Balanced pricing to maximize both occupancy and revenue (not just one) ✔ Continuously monitored and optimized pricing for better performance Focused on data-driven pricing decisions to increase revenue while maintaining high occupancy rates.
