Tiamiyu Mofe

CRM Integration & AI Automation Specialist

AutomationLinks • Freelance

Feb 2024 - Present • 2 yrs 3 mos

Delivered end-to-end CRM integration and AI-powered automation solutions for businesses across real estate, e-commerce, and field service industries. Specialized in connecting HubSpot, Pipedrive, and Freshdesk with intelligent OpenAI workflows to build fully automated, scalable business pipelines that eliminate manual work and accelerate revenue operations. *What I Did*: - Designed and deployed HubSpot CRM pipelines with automated deal stages, contact segmentation, and lead scoring for 20+ clients - Integrated OpenAI GPT API into HubSpot workflows to auto-generate personalized client emails and follow-up sequences, reducing response time by 65% - Built two-way sync between HubSpot and Pipedrive, ensuring real-time deal and contact data consistency across sales teams - Configured Freshdesk automation rules to auto-create and assign support tickets based on CRM activity and form submissions - Integrated Jobber with HubSpot to automatically generate and assign field service jobs when CRM deals reached the "Closed Won" stage - Set up Slack bots to deliver real-time team notifications for lead activity, deal updates, and task deadlines Technical Skills Applied: -HubSpot Workflows, Sequences, API, and Webhooks -OpenAI GPT-4 API configuration and prompt engineering -Make (Integromat) for multi-step automation scenarios -RESTful API integrations (Pipedrive, Freshdesk, Jobber, Slack) -Webhook setup and real-time data synchronization Key Achievement: Helped a real estate agency automate their entire lead-to-close pipeline using HubSpot and OpenAI, reducing manual admin work by 70% and increasing monthly deal closures by 35% within the first 90 days. Skills & Expertise: HubSpot CRM | OpenAI Integration | Pipedrive | Freshdesk | Jobber | Slack Automation | Make (Integromat) | API Integration | Webhook Configuration | CRM Automation | AI Workflow Automation

CRM Setup & Business Systems

Streamlabs • Freelance

Feb 2023 - Present • 3 yrs 3 mos

Worked as a CRM Setup and Business Systems Specialist at StreamLine Digital, helping small and medium-sized businesses build fully connected, automated operations using Monday.com, HubSpot, Jobber, and integrated payment and scheduling platforms. Delivered end-to-end business automation solutions connecting every customer touchpoint — from lead capture to payment collection — into one smart, zero-touch workflow. *What I Did*: - Set up and customized Monday.com CRM boards for 30+ small businesses, including custom automations, dashboards, and reporting views tailored to each industry's specific workflow - Integrated Calendly with Monday.com and HubSpot to automatically create CRM records, assign team members, and send booking confirmation emails for every new appointment - Connected JotForm customer intake forms to Monday.com and HubSpot via Zapier, eliminating manual data entry and automatically triggering client onboarding sequences - Configured Stripe payment integration with Monday.com to auto-generate and send invoices at job completion and update payment status in real time across the board - Built Airtable linked databases as a secondary data management layer synced with Monday.com for advanced reporting, client history tracking, and business performance analysis - Set up Jobber for field service job management, integrated with HubSpot CRM so deals at "Closed Won" stage automatically generated jobs and assigned technicians with full client details *Technical Skills Applied*: - Monday.com API, automation recipes, and dashboard configuration - Zapier multi-step workflows (JotForm to Monday.com to Stripe to Email notification) - Stripe API and webhook configuration for real-time payment event updates -Calendly API and webhook integration with multiple CRM platforms - Airtable database design and Make sync scenarios for real-time mirroring - HubSpot Workflow and Sequence setup for automated client communication

No-Code Workflow Automation Consultant

FlowNRoll • Freelance

Sep 2021 - Present • 4 yrs 8 mos

Worked as a No-Code Workflow Automation Consultant at FlowNRoll Agency, building powerful automation systems for marketing agencies, service businesses, and startups across the US and UK. Specialized in connecting GoHighLevel, Airtable, and Twilio with lead capture and project management tools to create fully automated, end-to-end business workflows requiring zero manual input from the team. What I Did: - Built GoHighLevel CRM pipelines with automated lead nurturing, tagging, and follow-up sequences for 15+ marketing agencies - Integrated Twilio SMS API with GoHighLevel to automate appointment reminders, onboarding messages, and re-engagement campaigns Ahieving 90%+ SMS open rates consistently - Connected Typeform lead capture forms to GoHighLevel and Notion databases using Zapier, automatically creating CRM records and client project folders on every submission - Designed Airtable relational databases as client management hubs, synced in real time with GoHighLevel and JobNimbus via Make scenarios - Built advanced Make (Integromat) automation scenarios with conditional logic, error handling, and data transformation for complex multi-platform workflows - Automated internal Slack team notifications whenever a lead progressed through the pipeline, a job was assigned, or a client payment was received Technical Skills Applied: - GoHighLevel Workflow Builder, API, and Webhook configuration - Twilio Messaging API setup and SMS automation - Zapier multi-step zap creation (Typeform → GoHighLevel → Notion) - Make (Integromat) advanced scenario building with routers and filters - Airtable relational database design and automation - JobNimbus API integration and job status synchronization Key Achievement: Designed and delivered a complete client onboarding automation for a 7-figure marketing agency, reducing their onboarding time from 3 days to 4 hours and saving 15+ hours of admin work per week fully automated with no manual input.