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Mohammed H
@mohammed2hossam
Operations Supervisor Team Lead Call Center Customer Success Leader
Jordanie
Arabe, Anglais
À propos de moi
I am a results-driven Customer Service Manager and Operations Lead with over 8 years of experience leading teams of 150+ agents across BPO and e-commerce sectors. I specialize in customer success, CRM optimization, and omnichannel operations. I have a proven track record of achieving high CSAT and NPS targets through data-driven coaching and process improvement.
Compétences
Mohammed H
hors ligne •
Temps de réponse moyen de 1 heure
Voir mes services
Succès client
I will kpi dashboard setup using advanced excel
