m
monaimkhlifi

Monaim K.

@monaimkhlifi

IT Support Specialist

Maroc
Français, Anglais, Arabe
Certaines informations sont présentées en anglais.
À propos de moi
IT Support Specialist with 3 years of hands-on experience providing reliable Level 1 and Level 2 technical support. I specialize in Windows troubleshooting, Microsoft 365, Outlook, printer installation and repair, network and Wi-Fi issues, shared folders, VPN setup, and basic malware removal. I provide secure remote support using AnyDesk or RustDesk and focus on clear communication, efficient troubleshooting, and practical solutions. Whether you need help with a single technical issue or ongoing IT assistance, I’ll diagnose the problem and help get you back up and running.... Plus d’infos

Compétences

m
monaimkhlifi
Monaim K.
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Assistance technique
I will provide professional remote IT support and problem solving
De15 $US / projetPlus de détails
Assistance technique
I will fix printer, scanner and printing problems remotely
De15 $US / projetPlus de détails

Portfolio

Expérience professionnelle

Robinson_Club GmbH

IT Manager Assistant

Robinson Club GmbH • Temps plein

Dec 2023 - Present • 2 yrs 8 mos

Hotel IT Support & Infrastructure Management Provided Level 1 and Level 2 IT support in a hotel environment, troubleshooting computers, printers, POS systems, network and Wi-Fi issues, Microsoft 365, user accounts, and shared resources. Managed and monitored network devices, access points, servers, and printers while ensuring reliable day-to-day IT operations. Also handled hardware installation, maintenance, remote support, and technical troubleshooting.