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morenokevin10

Kevin M

@morenokevin10

Site Support Engineer

États-Unis
Anglais, Espagnol
Certaines informations sont présentées en anglais.
À propos de moi
I am a Site Support Engineer at IQVIA with a Bachelor of Science in Computer Information Systems. I have over three years of experience in end-user tech support, resolving over 500 tickets and managing IT asset deployments. I hold certifications in AWS Cloud and ITIL Foundation, focusing on driving operational efficiency and delivering excellent technology experiences.... Plus d’infos

Compétences

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morenokevin10
Kevin M
hors ligne • 

Voir mes services

Assistance technique
I will computer repair and consulting
De15 $US / projetPlus de détails

Expérience professionnelle

Alliance_One

IT Support Specialist

Alliance One • Temps plein

Jan 2024 - May 2025 • 1 yr 4 mos

Provided and communicated with end user technical desktop support through remote management or in person Completed over 500 employee support tickets with solutions and well written documentation Troubleshoot hardware and software issues Assisted with device setup for phones, desktops and other office devices