m
moses512

Mostech

@moses512

AI Chatbots and Customer Support Automation Specialist

Nigeria
Anglais
Certaines informations sont présentées en anglais.
À propos de moi
I build AI chatbot and customer support systems for businesses using Voiceflow, Botpress, Flowise, Langflow, StackAI, Tiledesk, Chatfuel, Intercom Fin, Zendesk, Yellow.ai, HubSpot, GoHighLevel, Twilio, and ManyChat. I create website AI assistants, WhatsApp AI chatbots, lead-response workflows, and customer support agents focused on faster responses, lead capture, FAQs, qualification, and automated customer conversations. My work covers chatbot logic, integrations, workflows, testing, and deployment.... Plus d’infos

Compétences

m
moses512
Mostech
hors ligne • 

Voir mes services

Gestion de la relation client
I will creat customer support ai agents using intercom finn zendesk yellow ai hubspot
Développement de chatbots d'IA
I will build ai chatbots with botpress voiceflow flowise langflow tiledesk chatfuel

Expérience professionnelle

Dentsply_Sirona

AI Conversational Chatbot Developer

Dentsply Sirona • Freelance

Aug 2024 - Present • 2 yrs 2 mos

Create AI conversational chatbot systems using Botpress, Voiceflow, Flowise, Langflow, Tiledesk, and Chatfuel. Design conversation flows based on business requirements, customer questions, lead qualification processes, and support scenarios. Configure intents, prompts, knowledge sources, responses, conditions, variables, fallback paths, and escalation workflows. Build chatbot experiences for website visitors and customer-facing conversations while maintaining clear conversation structures. Connect chatbot workflows with external systems when required and test different user scenarios to identify incorrect responses or broken conversation paths. Develop solutions for customer support, lead generation, FAQ automation, qualification, information retrieval, and automated customer interactions.