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Qasim Ali
@mqasimali_
AI Automation Specialist
Pakistan
Anglais, Ourdou
À propos de moi
Hi, I’m Qasim, an AI Automation & CRM Specialist helping businesses streamline sales, customer support, and operations. I work with GoHighLevel, HubSpot, Zapier, Make, n8n, and AI tools to build CRM systems, workflows, lead qualification, automated follow-ups, appointment systems, and customer support automations. With hands-on experience in customer support and operations, I focus on practical, reliable solutions that save time, reduce repetitive work, and improve business processes.
Compétences
Qasim Ali
hors ligne •
Voir mes services
Intégrations IA
I will build gohighlevel CRM automation workflows and pipelines
Intégrations IA
I will automate your business with automation tools
Portfolio
Expérience professionnelle
Customer Support Manager
IZ square • Temps plein
Jun 2023 - May 2025 • 1 yr 11 mos
Led a team of 20+ Customer Support Representatives, driving performance through coaching and KPI management. Optimized CRM workflows and support processes to improve response times and customer experience. Partnered with Sales and Product teams to increase customer retention and adoption.
Customer Support Specialist
Comtanix • Temps plein
Mar 2023 - Jun 2023 • 3 mos
Provided customer support for government contracting platforms, including vCloud Gov and vCloud Choice. Investigated and resolved technical and account-related issues while maintaining high satisfaction levels and collaborating with internal departments to improve support processes.
Admin Support
Sparking Asia • Temps plein
Sep 2021 - Nov 2022 • 1 yr 2 mos
Managed administrative operations including customer communication, CRM updates, and data management. Maintained accurate records using Microsoft Excel and Zendesk. Supported digital marketing initiatives including content creation and social media management.
