m
mrabbi67

Md Golam Rabbi

@mrabbi67

Customer Service Specialist and Cyber Security Associate

Bangladesh
Bengali, Anglais
Certaines informations sont présentées en anglais.
À propos de moi
"Hi, I'm Md Golam Rabbi, a professional Customer Support Specialist expanding into Cyber Security. I have solid experience in client communication, email support, live chat, and CRM management. To enhance my tech skills, I'm currently training in Cyber Security & Ethical Hacking, learning network scanning with Nmap and database auditing via Sqlmap. This unique blend enables me to deliver top-notch technical customer support while ensuring data privacy and security awareness. Let's work together to assist your clients and keep your business safe!"... Plus d’infos

Compétences

m
mrabbi67
Md Golam Rabbi
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Assistance technique
I will do network vulnerability assessment and port scanning using nmap

Expérience professionnelle

DDN

Customer Relationship Executive

DDN • Temps plein

Jun 2026 - Present3 mos

Working as a Customer Relationship Executive at Digital Dot Net. Responsible for building and maintaining strong relationships with corporate clients, handling technical support inquiries, managing service feedback, and ensuring a seamless communication bridge between clients and the technical team.

Genex_Infosys Limited

Customer Service Officer

Genex Infosys Limited • Temps plein

Jan 2026 - Jun 20265 mos

Served as a Customer Service Officer at Genex Infosys Ltd, dedicatedly working under the Robi Axiata Process. Responsibilities included managing inbound client queries, providing technical/account support, and ensuring high-quality first-contact resolution while developing strong communication and problem-solving skills under a fast-paced corporate environment.