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msa_22

Saif Rahman

@msa_22

Data Analyst, Power BI, Web Research, Digital Marketing, Websites Development

Bangladesh
Anglais, Bengali, Hindi
Certaines informations sont présentées en anglais.
À propos de moi
I’m a Computer Science professional with experience in various technology-related sectors, along with customer service and sales. I provide data analysis and visualization using Power BI, web and market research, digital marketing support, and website development. I have built an LMS website and enjoy solving practical business problems with technology. I’m currently pursuing CSE and developing my networking and cybersecurity skills. I focus on clear communication, reliable work, practical solutions, attention to detail, and delivering results that meet client needs.... Plus d’infos

Compétences

m
msa_22
Saif Rahman
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Consulting en analyse de données
I will create a professional power bi dashboard and analyze your data
Sites Web personnalisés
I will build a professional responsive website for your business

Expérience professionnelle

Self_Employed

Data Analysis

Self Employed • Freelance

May 2022 - Present • 4 yrs 5 mos

- Analyze business data to identify trends, patterns, and performance insights. - Create interactive Power BI dashboards and reports for business decision-making. - Transform and clean raw datasets using Power Query. - Develop data models suitable for reporting and analysis. - Create DAX measures and calculated columns for analytical requirements. - Design clear and interactive visualizations based on business requirements. - Develop KPI dashboards to monitor sales, revenue, profit, and operational performance. - Analyze sales and revenue data to identify high-performing products, regions, and periods. - Perform customer and product performance analysis. - Identify trends, anomalies, and potential areas for improvement. - Convert complex datasets into understandable visual reports. - Prepare business reports and present findings in a clear and organized manner. - Work with Excel and other common data sources for analysis and reporting. - Gather requirements and determine which metrics and visualizations best answer business questions. - Provide actionable insights based on analyzed data. - Maintain organized and user-friendly dashboards and reports.

Sailor

Sales Associate

Sailor • Temps plein

Dec 2019 - Dec 2020 • 1 yr

- Delivered personalized customer service and product recommendations. - Built strong customer relationships through professional communication and active listening. - Supported sales targets through effective upselling and cross-selling. - Handled customer inquiries, complaints, returns, and exchanges professionally. - Identified customer needs and recommended suitable products based on preferences and budget. - Maintained strong product knowledge and communicated product features effectively. - Assisted with inventory monitoring, stock management, and product organization. - Managed multiple customers efficiently during high-pressure and peak business hours. - Resolved customer concerns through negotiation, problem-solving, and conflict resolution. - Supported promotional activities and communicated offers and new products to customers. - Collaborated with team members to maintain smooth daily store operations. - Contributed ideas to improve customer experience and increase sales.