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À propos de moi
IT Support Engineer with 2+ years of experience providing Level 1 and Level
2 technical support in high-volume enterprise environments supporting over 500 users.
Experienced in incident management, root cause analysis, network troubleshooting,
Microsoft 365 administration, Active Directory, Azure, Intune, endpoint management, and
infrastructure support. Strong background in remote support, system
deployment, user onboarding, documentation, asset management, and continuous service
improvement. Seeking opportunities within L2 Support, Network Support, and
Infrastructure Support.... Plus d’infos