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Mubashir Ali
@mubashir_legend
Level 1
"All time favorite"
Pakistan
Anglais
À propos de moi
Leading with nine years of telemarketing prowess, including four years of real estate cold calling expertise, I spearhead a dynamic team specializing in social media management and marketing. Across platforms like Facebook, Instagram, Twitter, and more, we craft engaging content that captivates audiences and boosts your online presence. Trust us to elevate your brand with seamless synergy between telemarketing finesse and social media savvy.
Compétences
Mubashir Ali
8 $US/heure
hors ligne •
Temps de réponse moyen de 1 heure
Voir mes services
Gestion des réseaux sociaux
I will be your social media marketing manager, content creator
Assistance client
I will be your cold caller, VA for cold calling appointment setter and telemarketing
Vous souhaitez travailler sur une base horaire ?
Dites à Mubashir Ali ce dont vous avez besoin.
8 $US
/
heurePortfolio
Expérience professionnelle
Email & Chat support
Now - Now • Freelance
Jan 2025 - Present • 1 yr 4 mos
Handled high-volume customer email support with a strong focus on customer satisfaction, quick resolution, and brand voice consistency. Managed inquiries related to orders, refunds, product details, and technical issues. Achievements: Maintained 95%+ customer satisfaction (CSAT) Reduced average response time by 40% through workflow optimization Successfully handled 3000+ customer queries/month Increased repeat customer rate by providing excellent support experience Recognized for clear communication and problem-solving skills Improved email templates, reducing handling time and boosting productivity
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