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William
@mundus_uni
Marketing Investigator, Customer Behavior Analyst
Brésil
Anglais, Portugais
À propos de moi
I investigate what happens between customer interest and purchase.
My work focuses on customer behavior, marketing friction, brand experience and product communication. Instead of generic marketing checklists, I examine the customer-facing experience and turn observations into clear, evidence-based findings and practical opportunities.
Through Fragments of Marketing, I create independent marketing investigations for businesses that want another set of eyes on their customer experience.
Compétences
William
hors ligne •
Voir mes services
Conseils en Marketing
I will investigate your customer experience and find purchase friction
Expérience professionnelle
Administrative Agent
Maringá • Temps plein
Aug 2023 - Present • 3 yrs 2 mos
Administrative professional with experience in public-sector operations, documentation, information management and process organization. My work involves analyzing information, maintaining accurate records, preparing official documents, following administrative procedures and communicating information clearly. This experience has strengthened my attention to detail, structured thinking, research habits and ability to organize complex information into clear, usable outputs.
