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Data Analyst
PTCL • Temps plein
Feb 2024 - Oct 2025 • 1 yr 8 mos
● Analyzed operational and customer data using SQL and Microsoft Excel to track performance metrics and identify service inefficiencies. ● Created dashboards and reports to monitor KPIs, trends, and SLA compliance, supporting data-driven decision-making for operations teams. ● A Performed data cleaning, validation, and trend analysis to improve data accuracy and reporting reliability
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freyasophias

Royaume-Uni
Good experience. The report was well written, and delivered in a short time.
Réponse du freelance