Misha F
Virtual Assistant, Lead Generation, Customer Service, Medical Billing
Compétences
Voir mes services

Portfolio
Expérience professionnelle
Customer Service Representative
Capital One • Freelance
Feb 2022 - Present • 4 yrs 8 mos
I’ve worked as a Customer Service Agent across insurance, real estate, and homecare, where I also handled coordination and recruiting. This mix of roles has helped me build strong communication and problem-solving skills. I’m reliable, hardworking, and always focused on making things smooth and stress-free for clients.
Cold Calling Telemarketing
EqualEmployer
May 2023 - Dec 2023 • 7 mos
Reaching out to potential clients, generating interest, and setting up appointments with warm and cold leads. Comfortable handling objections, building quick rapport, and keeping conversations engaging. Consistent, confident, and focused on getting results.
Appointment Setter
Iron Orr Fitness • Temps partiel
Dec 2021 - Dec 2022 • 1 yr
Appointment setter and warm lead caller with hands-on experience working with pre-qualified leads and turning them into booked appointments. Good at building quick rapport, clear communication, and consistent follow-ups. Easy to work with, reliable, and focused on getting results.