
Kawsar Z
n8n Automation Specialist
Compétences

Voir mes services

Expérience professionnelle
OPPO
Temps plein • 3 yrs 1 mo
Service center In-charge
Nov 2023 - Mar 2026 • 2 yrs 4 mos
Interact with customers, address their concerns, and provide technical assistance regarding their mobile devices. Offer guidance on device usage, troubleshooting tips, and preventive maintenance recommendations to enhance customer satisfaction. Maintain accurate records of repairs, maintenance activities, and customer interactions. Generate reports on repair statistics, service turnaround time, and customer feedback to assess performance and identify areas for improvement. Maintain an inventory of spare parts, tools, and components required for mobile device repairs. Monitor stock levels, place orders for replenishment, and ensure proper documentation and tracking of inventory. Ensure the proper functioning and maintenance of all equipment and machinery used in mobile servicing, such as soldering stations, testing equipment, and specialized tools. Perform routine inspections, preventive maintenance, and repairs as necessary.
Maintenance Engineer
Feb 2023 - Nov 2023 • 9 mos
Interact with customers, address their concerns, and provide technical assistance regarding their mobile devices. Offer guidance on device usage, troubleshooting tips, and preventive maintenance recommendations to enhance customer satisfaction. Maintain accurate records of repairs, maintenance activities, and customer interactions. Generate reports on repair statistics, service turnaround time, and customer feedback to assess performance and identify areas for improvement. Maintain an inventory of spare parts, tools, and components required for mobile device repairs. Monitor stock levels, place orders for replenishment, and ensure proper documentation and tracking of inventory. Ensure the proper functioning and maintenance of all equipment and machinery used in mobile servicing, such as soldering stations, testing equipment, and specialized tools. Perform routine inspections, preventive maintenance, and repairs as necessary.