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nabawi1996

Abdelrahman M

@nabawi1996

Senior Technical Support Cloud

Égypte
Anglais, Arabe
Certaines informations sont présentées en anglais.
À propos de moi
I am a Computer Science graduate and Senior Technical Support Specialist focused on infrastructure monitoring, SLA management, and VDI environments. I leverage tools like VMware ESXi, Citrix, and Microsoft Intune to ensure system reliability. I aim to empower organizations with secure, adaptable IT systems and seamless user experiences.... Plus d’infos

Compétences

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nabawi1996
Abdelrahman M
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Support informatique
I will troubleshoot microsoft intune entra id and microsoft 365 issues
De20 $US / projetPlus de détails
Assistance technique
I will fix citrix login errors and vdi connection issues
De20 $US / projetPlus de détails

Expérience professionnelle

ITS

End user support

ITS • Temps plein

Mar 2024 - Present • 2 yrs 6 mos

My role focuses on infrastructure monitoring, SLA management, and advanced support for virtual desktop infrastructure (VDI) environments, leveraging tools like VMware ESXi, Citrix, and Microsoft Intune to ensure system reliability and user satisfaction.