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naota_

Nao Ota

@naota_

Japanese Virtual Assistant for Japan Research and Supplier Sourcing

Japon
Japonais, Anglais, Chinois
Certaines informations sont présentées en anglais.
À propos de moi
Need someone in Japan to research, contact vendors, or handle Japanese communication? I'm Nao, a native Japanese virtual assistant based in Osaka. I support overseas businesses with supplier research, Japanese inquiries, email and chat support, and clear English summaries. My background includes SaaS customer success, IT project management, and retail management, plus hands-on sourcing support for overseas clients. I work in Japanese and English, with Chinese support available. Send me your goal and deadline, and I will help define a practical scope.... Plus d’infos

Compétences

n
naota_
Nao Ota
hors ligne • 

Voir mes services

Assistance générale
I will be your japanese virtual assistant for research and business support
Messagerie et envoi d'e-mails
I will handle japanese customer support emails and messages

Portfolio

Expérience professionnelle

Customer Success Specialist

SaaS • Temps plein

Mar 2025 - Present • 1 yr 7 mos

Managed customer onboarding, progress tracking, and operational support for SaaS clients. Communicated with clients, prepared documents, coordinated internal projects, and supported customers in using the service effectively.