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naota_

Nao Ota

@naota_

Japanese Virtual Assistant for Admin, Research, and Client Communication

Japon
Japonais, Anglais, Chinois
Certaines informations sont présentées en anglais.
À propos de moi
Hi, I’m Nao, a Japan-based virtual assistant with experience in customer success, project coordination, client communication, and business operations. I have worked in retail management, IT project management, and SaaS customer success. I can support Japanese and English email communication, chat replies, web research, data entry, scheduling, documentation, and general admin tasks. I speak Japanese, English, and Chinese, and I can help overseas clients who need support with Japan-related tasks, Japanese-speaking customers, or Japanese business communication.... Plus d’infos

Compétences

n
naota_
Nao Ota
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Assistance générale
I will be your japanese virtual assistant for admin and research
De15 $US / projetPlus de détails
Messagerie et envoi d'e-mails
I will handle japanese email and customer communication
De20 $US / projetPlus de détails

Portfolio

Expérience professionnelle

Customer Success Specialist

SaaS • Temps plein

Mar 2025 - Present • 1 yr 2 mos

Managed customer onboarding, progress tracking, and operational support for SaaS clients. Communicated with clients, prepared documents, coordinated internal projects, and supported customers in using the service effectively.