Abdinaser N

Property consultant

Belgravia Advisory • Temps plein

Dec 2019 - Oct 2026 • 6 yrs 10 mos

Carried out property valuations and conducted viewings, providing clear and honest information to potential clients. Qualified new leads by understanding customer needs and matching them with suitable properties. Negotiated and finalised deals, ensuring a smooth and positive experience for all parties involved. Generated new business through warm calls and emails using an existing database, with all interactions accurately recorded on the CRM system (Alto). Managed landlord properties as a key point of contact, keeping records up to date and responding to day-to- day queries. Supported landlords with renovations by liaising with contractors and helping oversee work through to completion. Handled general administrative duties including documentation, coordination, and accurate record keeping. KEY ACHIEVEMENTS: Consistently maintained high conversion rates on warm leads by tailored client matching and proactive follow-ups. Streamlined landlord-tenant communication channels, reducing response times for maintenance and property inquiries.

Healthcare Advisor (Remote)

NHS

Jan 2018 - Jan 2020 • 2 yrs

Served as a first point of contact for remote patient assessment and non-emergency health inquiries. Assessed patient concerns using standardized telephone triage guidelines, providing reassuring and accurate guidance. Maintained strict patient confidentiality and ensured precise record-keeping in national health databases. Managed challenging caller situations with calm professionalism and active listening. Recognized for high caller satisfaction ratings and accuracy in data logging.