Naveera B

AI and Software Architect

Ford Motor • Temps partiel

Apr 2026 - Present • 3 mos

As an AI & Software Architect at Ford Motors, I am responsible for designing and leading the architecture of enterprise-grade AI solutions, intelligent automation platforms, and scalable software systems that support digital transformation initiatives across the organization. My role combines strategic architecture, technical leadership, and hands-on development to deliver innovative AI-powered products and business applications. I architect and oversee the development of advanced AI Chatbot and Chatbot Development solutions using Python, LangChain, FastAPI, OpenAI API, and GPT-4o, enabling intelligent customer and employee interactions across multiple business functions. I design Retrieval Augmented Generation (RAG) architectures leveraging vector databases such as Pinecone, pgvector, FAISS, and Chroma to provide accurate, context-aware, and knowledge-driven AI experiences. I lead the integration of conversational AI platforms with enterprise communication and commerce ecosystems, including Slack Integration, Microsoft Teams, WhatsApp Business API, Shopify, and WooCommerce. Through robust API Integration strategies, I ensure seamless connectivity between AI services, enterprise applications, cloud platforms, and third-party systems. My responsibilities include defining software architecture standards, designing microservices-based solutions with FastAPI, establishing AI governance frameworks, and implementing scalable deployment patterns for production AI workloads. I collaborate with business stakeholders, engineering teams, and product leaders to identify automation opportunities, optimize workflows, and drive Customer Support Automation initiatives using advanced Natural Language Processing (NLP) and Generative AI technologies.

Senior AI Engineer

Toyota Motor • Temps plein

May 2022 - Apr 2026 • 3 yrs 11 mos

As a Senior AI Engineer at Toyota Motors, I lead the design, development, and deployment of AI-powered solutions, with a strong focus on Chatbot Development, Customer Support Automation, and enterprise AI applications. My day-to-day responsibilities include building scalable AI Chatbots using Python, LangChain, FastAPI, and GPT-4o, while leveraging advanced Natural Language Processing (NLP) techniques to deliver intelligent and context-aware user experiences. I develop and maintain Retrieval Augmented Generation (RAG) systems by integrating vector databases such as Pinecone, pgvector, FAISS, and Chroma to enable accurate knowledge retrieval and domain-specific AI responses. I design and optimize conversational AI workflows using OpenAI API, GPT-4o, and alternative foundation models including Claude and Vertex AI when required. My role involves integrating AI solutions with enterprise platforms such as Slack, Microsoft Teams, WhatsApp Business API, Shopify, and WooCommerce to streamline business operations, automate customer interactions, and improve employee productivity. I build robust backend services and microservices using FastAPI and implement secure API Integration strategies to connect AI applications with internal and third-party systems. I collaborate with cross-functional teams to identify automation opportunities, develop intelligent agents, optimize prompt engineering frameworks, and deploy production-ready AI solutions. Additionally, I establish scalable AI architectures, monitor model performance, implement MLOps best practices, and ensure compliance with security, governance, and responsible AI standards. Tech Stack: Python, LangChain, FastAPI, GPT-4o (Claude/Vertex AI on request), OpenAI API, Pinecone, pgvector, FAISS, Chroma, RAG, NLP, Slack Integration, Microsoft Teams, WhatsApp Business API, Shopify, WooCommerce, Customer Support Automation, and Enterprise API Integrations.