n
nbempong

Nana

@nbempong
4,9(16)

Level 1

Blending Technical Knowledge with Awesome Customer Service

Royaume-Uni
Anglais
Certaines informations sont présentées en anglais.
À propos de moi
Hi, I'm Nana! I've helped businesses migrate email platforms safely, securely, and without downtime for over 20 years. During that time I've also helped them fix spam issues and set up their domain on online platforms. I hold a Microsoft MCSE email specialization and have extensive expertise with Google Workspace, Microsoft 365, various email systems, domain registrations, verifications, migrations, audits and fixing (SPF, DKIM, DMARC, MX). I understand the challenges you face as a business owner or decision maker. Let me handle the technical side, so you can focus on doing what you do best.... Plus d’infos

Compétences

n
nbempong
Nana
30 $US/heure
hors ligne • 
Temps de réponse moyen de 3 heures

Voir mes services

Support informatique
I will stop emails going to spam, setup marketing tool, fix issues
4,9(9)
Gestion des e-mails
I will setup and migrate your emails seamlessly with no downtime
5,0(6)

Vous souhaitez travailler sur une base horaire ?

Dites à Nana ce dont vous avez besoin.

30 $US

/

heure

Portfolio

Expérience professionnelle

Email and DNS Specialist

Freelancer • Freelance

Sep 2024 - Present1 yr 8 mos

Freelancer services to personal clients and on Freelancing platforms.

Network Engineer

King Edward VII Hospital • Temps plein

Jun 2024 - Sep 20243 mos

* Configure vlans on Cisco switches. * Troubleshoot HA configuration failure on Fortinet firewalls pair. Involved using Fortigate CLI * Troubleshoot Cisco Meraki Aps. AP becoming repeaters, SSID not allowing connections, etc. * Troubleshoot points of failure (Cisco switch port, patch panel or cable) for device patching. * Troubleshoot switch stack and core switch failures. * Assist with patching and configuration of optical security devices. * Check network for specific devices given mac addresses. Then move them to a requested vlan. * Create VRFs, and edit allowed vlan lists across network and core switches. * Produce SOP for regular networking procedures.

IT Manager

Sapient Recruitment Limited • Temps plein

Jan 2023 - May 20241 yr 4 mos

Manage Microsoft 365 environment. * Deploy desktops via Autopilot and WDS. * Manage Windows 11, 10 and ubuntu Desktops. * Manage devices through MDM platform and Intune. * Create PowerApps and improve based on feedback. * Setup OneDrive synchronization on Desktops and manage Enterprise OneDrive. * Manage Azure Servers, moving on-premises servers to Azure. * Working with 3rd parties, for example to setup email marketing campaigns and integrate them with CRM. * Manage WordPress website. * Provide 3rd Line, as well as 1st and 2nd line support for users. * Manage network hardware (switches, WAP) and carry out troubleshooting. * Automating and managing using PowerShell * Manage Firewall (traffic rules and software updates)

16 Avis
4,9

(15)
(1)
(0)
(0)
(0)
Détails de la notation
  • Niveau de communication avec le freelance
    4,9
  • Qualité de la livraison
    4,9
  • Valeur de la livraison
    4,9
1 à 5 avis sur 16
Trier par
Les plus pertinents
    S

    samuelstrong3

    US

    États-Unis

    5

    NANA did a tremendous job on this project. Communication was clear, he was patient, professional, and very attentive to detail. What I thought would be a complicated task, he handled smoothly and explained along the way. I’m very satisfied with the results and would definitely work with him again. ⭐⭐⭐⭐⭐

    Jusqu’à 50 $US

    Prix

    1 jour

    Durée

    gig

    Support informatique

    Utile?
    Oui
    Non
    H

    hannahhv

    Client récurrent

    PK

    Pakistan

    4

    All good :)

    Jusqu’à 50 $US

    Prix

    1 jour

    Durée

    gig

    Support informatique

    Utile?
    Oui
    Non
    U

    u_94c0594dd1df

    Client récurrent

    IE

    Irlande

    5

    Thanks again great job

    Jusqu’à 50 $US

    Prix

    4 jours

    Durée

    gig

    Support informatique

    Utile?
    Oui
    Non
    H

    hannahhv

    Client récurrent

    PK

    Pakistan

    5

    It was wonderful working with Nana. He delivered everything quickly and efficiently. I had a specific issue where my DNS wasn’t handled by GoDaddy due to different website hosting, so I provided him with the contact details for the other company. He promptly reached out to them, got access within a day,...

    50 $US-100 $US

    Prix

    3 jours

    Durée

    gig

    Support informatique

    Utile?
    Oui
    Non
    U

    u_94c0594dd1df

    Client récurrent

    IE

    Irlande

    5

    Nana thank you again would recommend you

    Jusqu’à 50 $US

    Prix

    5 jours

    Durée

    gig

    Support informatique

    Utile?
    Oui
    Non