
Nelson
AI Website Developer Virtual Assistant Customer Support Specialist
Compétences

Voir mes services

Portfolio
Expérience professionnelle
Marketing Manager — Success Theory Dubai
SuccessOverEverything • Freelance
Feb 2024 - Present • 2 yrs 8 mos
Manage digital marketing, online advertising and business promotion activities. Develop and maintain AI-assisted business websites, coordinate online content and campaigns, communicate with prospective clients and support business development. Prepare service presentations and proposals, manage customer follow-ups and use AI-powered tools to improve marketing and business operations.
AI Website Builder & Virtual Assistant
Lincoln • Freelance
Apr 2023 - Present • 3 yrs 6 mos
Built more than 10 AI-assisted website projects, including business websites, landing pages and portfolio websites. Experienced in responsive website design, website updates and AI-powered development tools. Also provide virtual assistance including web research, data entry, email and customer communication, document preparation, scheduling, file organization and general administrative support.
Customer Service Representative — Cohere
Cohort Tuition • Freelance
Sep 2024 - Feb 2026 • 1 yr 5 mos
Provided remote customer support by responding to enquiries, resolving service-related concerns and maintaining professional communication with customers. Maintained accurate customer information, followed up on requests to ensure satisfaction and assisted with administrative and data-entry tasks. Developed strong communication, problem-solving, organization and time-management skills while supporting customers remotely.