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nesttaa

Ernesta L.

@nesttaa

Virtual Assistant and Digital Support Specialist

Royaume-Uni
Anglais, Lituanien
Certaines informations sont présentées en anglais.
À propos de moi
Hi, I'm Ernesta! I am a professional freelancer specializing in administrative support, content polishing, and digital tasks. Backed by strong experience in diary management and customer service, I offer organized diary scheduling, efficient appointment booking, and meticulous social media monitoring. I also provide precise proofreading for up to 1,000 words and clean photo background removal. I thrive on clear communication and delivering fast, flawless results to make your daily operations smoother!... Plus d’infos

Compétences

n
nesttaa
Ernesta L.
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Assistance générale
I will be your virtual assistant for diary management and appointment booking
Édition d'images de produits
I will professionally remove background from your images

Expérience professionnelle

Public

Public

1 yr 7 mos

Customer service advisor

Jun 2026 - Present3 mos

Provide customer service through outbound calls, appointment scheduling and day-to-day administrative support. Manage customer enquiries, maintain accurate records, coordinate appointments and ensure tasks are completed efficiently while delivering a professional and helpful service.

Diary manager

Feb 2025 - Jun 20261 yr 4 mos

Managed and coordinated busy diaries, ensuring appointments were scheduled efficiently and accurately. Liaised with assessors, customers and internal teams to arrange appointments, minimise clashes and maintain balanced workloads. Responsible for updating schedules, handling changes and cancellations, and ensuring a smooth and organised day-to-day service.