
Joelle Gabriel
Workflow Nexus
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Clio Automation & Legal Operations Specialist
SB Projects • Freelance
Aug 2023 - Sep 2024 • 1 yr 1 mo
Responsibilities & Achievements: • Configured and optimized Clio Manage and Clio Grow environments for efficient law firm operations. • Designed and automated client intake workflows to improve lead management and onboarding processes. • Integrated CRM, scheduling, and automation platforms to streamline daily operations. • Reduced manual administrative tasks through workflow automation and process optimization. • Developed customized solutions for document management, task tracking, and client communication. • Improved operational efficiency by implementing scalable systems and standardized workflows. • Assisted legal professionals with technology adoption, system setup, and workflow improvements.