Nicole

@nicangelou

Freelancer

Philippines
Anglais
Certaines informations sont présentées en anglais.
À propos de moi
I’m a beginner Instagram and TikTok reel editor passionate about creating clean, trendy, and engaging short-form videos while continuously improving my editing skills.... Plus d’infos

Compétences

n
nicangelou
Nicole
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Montage vidéo
I will do social media reels editing
De10 $US / projetPlus de détails

Portfolio

Expérience professionnelle

ACE_Team

IT Helpdesk

ACE Team • Freelance

Dec 2020 - Jan 2022 • 1 yr 1 mo

- Provided Tier 1 support for incoming queries related to computer systems, software and hardware via phone, email or chat. - Experience with MS Office (e.g: MS Office 365, MS Outlook, and MS Authenticator) products for Windows and MAC. - Support clients with issues related to installation, connectivity, security and Microsoft Office applications issues. - Perform diagnostics and troubleshooting of system issues and document help desk tickets/resolutions. - Familiarity with Active Directory, Sharepoint, mapped network drives and account security. - Providing VPN and Network issues such as Global Protect and Cisco AnyConnect.