n
nicoleg_diaz

Nicole G

@nicoleg_diaz

Virtual Assistant, Back Office and Email Support

République dominicaine
Espagnol, Anglais
Certaines informations sont présentées en anglais.
À propos de moi
Administrative and data verification professional with real experience in academic records at UTESA and back-office operations. Specialized in basic Excel data organization, document checking, and efficient remote administrative support. Experienced chat and email customer service representative focused on avoiding mistakes and keeping clean data for digital projects.... Plus d’infos

Compétences

n
nicoleg_diaz
Nicole G
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Assistance générale
I will do virtual assistant and backoffice data entry tasks

Expérience professionnelle

Teleperformance

Chat Customer Services Represntative

Teleperformance • Temps plein

Nov 2021 - Dec 2021 • 1 mo

I helped customers directly through chat and email, offering support in English and Spanish. I answer questions, solve post-sale problems, and help with refunds or returns. My goal is always to make sure every customer has a good experience and gets quick help.