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nicorod97

Juan Rodriguez

@nicorod97

Operations Manager

Colombie
Espagnol, Anglais
Certaines informations sont présentées en anglais.
À propos de moi
I am an Operations Manager and Project Manager with 7+ years of experience helping startups and small businesses build efficient systems, streamline workflows, and hit their KPIs. I specialize in setting up and managing operations from scratch — from configuring ClickUp and Slack to building Power BI dashboards and optimizing processes. Bilingual (English/Spanish), I work with founders who are ready to scale but need someone to bring structure, clarity, and execution to their operations.... Plus d’infos

Compétences

n
nicorod97
Juan Rodriguez
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Business plan
I will streamline your startup workflows and sops for scale
De25 $US / projetPlus de détails
Assistant de recherche
I will set up and manage your business operations
De10 $US / projetPlus de détails

Portfolio

Expérience professionnelle

Teleperformance

Operations Manager

Teleperformance • Temps plein

Jul 2019 - Feb 2026 • 6 yrs 7 mos

Responsible for driving business impact through data-driven decisions, KPI optimization, and root cause analysis. Manages multichannel operations and strategic planning to enhance customer experience and B2B relationships. Focuses on operational excellence and team leadership within a high-volume environment.