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nikhil1kr1402

Nikhil Kumar

@nikhil1kr1402

Software Developer

Inde
Anglais, Hindi
Certaines informations sont présentées en anglais.
À propos de moi
Certified Power Platform and Dynamics 365 Developer with 2 years of hands-on experience in developing and customizing business applications using Power Apps, Power Automate, Microsoft Dataverse, and Dynamics 365 CRM. Experienced in building Canvas Apps and Model-Driven Apps, configuring Dataverse tables and relationships, implementing business rules, automating workflows, and supporting case management processes. Skilled in CRM data modeling, application customization, security roles, JavaScript, and business process automation. Certified in PL-200, PL-900, AZ-900, and AI-900.... Plus d’infos

Compétences

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nikhil1kr1402
Nikhil Kumar
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Automatisations et agents
I will develop power apps and power automate solutions for your business
De15 $US / projetPlus de détails

Expérience professionnelle

Capgemini

Dynamics 365 Developer

Capgemini • Temps plein

Apr 2024 - Present • 2 yrs 6 mos

Power Platform / Dynamics 365 Developer | Capgemini | 2024 – Present • Developed Model-Driven Apps and Canvas Apps to streamline customer service workflows. • Configured Dataverse entities, fields, relationships, and option sets for Case and Phone Call entities. • Implemented Power Automate flows for email notifications and task assignments. • Created and managed Service Cost records linked to closed cases for accurate billing. • Developed a Canvas App for managing and updating customer contact information. • Configured case management workflows, routing rules, and SLA settings. • Performed testing and supported UAT to ensure business requirements were met.