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@nourelhuda1998
Sales Reservations Agent
Philippines
Arabe, Anglais
À propos de moi
Bilingual professional (English & Arabic) with a Bachelor’s in Biology from Beirut Arab University. I bring extensive experience in Customer Support and Sales, having worked with international clients in Australia and the Arabic hospitality sector. I specialize in high-quality customer care, reservation management, and professional communication. My background ensures a mix of analytical precision and top-tier service. Services:Bilingual Support (EN/AR) Sales & Reservations Hospitality ConsultingAdmin Assistance Reliable, detailed, and ready to help your business grow!
Compétences
Nour
hors ligne •
Voir mes services
Assistance générale
I will be your bilingual virtual assistant for data entry and customer support
Expérience professionnelle
Sales Reservations Specialist
IHG Hotels & Resorts • Temps plein
Apr 2024 - Oct 2025 • 1 yr 6 mos
-Inbound Call Management: Expertly handling incoming calls and providing prompt, professional responses to ensure high customer satisfaction. -Personalized Hotel & Package Consulting: Assisting guests in selecting the best accommodation options and tailored packages to meet their specific travel needs. -Customer Relationship Building: Developing strong, lasting connections with clients to foster brand loyalty and repeat business. -Precision in Reservation Management: Maintaining 100% accuracy in booking systems to ensure a seamless and error-free guest experience.
