n
noxia_systems

Javito

@noxia_systems

Senior Application Performance Management Support Engineer

Espagne
Espagnol, Anglais, Catalan
Certaines informations sont présentées en anglais.
À propos de moi
I am a Senior Support Engineer in Application Performance Management with experience in providing expert solutions to clients globally. I have a background in investigating and resolving complex issues, as well as creating technical documentation.... Plus d’infos

Compétences

n
noxia_systems
Javito
hors ligne • 

Voir mes services

Assistance technique
I will audit your web application for security vulnerabilities
De35 $US / projetPlus de détails
Intégrations IA
I will design a custom ai multi agent system for your business
De150 $US / projetPlus de détails

Expérience professionnelle

IBM

Support Engineer in Modeling Tools

IBM • Temps plein

Jun 2007 - Dec 2009 • 2 yrs 6 mos

Provide expert and creative solutions to user problems internationally in IBM modeling and architecture systems tools (IBM TAU, IBM System Architect, IBM Rhapsody). Investigate, resolve and respond to complex problems via telephone, email, remote sessions and manage escalations in high pressure situations. Analysis of logs, troubleshooting, lab recreation and creation of Technical Documents