Wisdom A

AI Automation, Chatbot & Voice Agent Developer

DOMIRICH • Freelance

Dec 2025 - Present • 5 mos

AI Automation Specialist focused on building intelligent chatbot systems, AI voice agents, and workflow automations that help businesses automate customer support, lead generation, and sales processes. Experienced in developing AI-powered chatbots using ManyChat, ChatGPT (OpenAI), Dialogflow, Botpress, Voiceflow, and advanced conversational AI systems for websites, WhatsApp, Instagram, Facebook Messenger, and multi-channel platforms. Built AI voice agents and virtual assistants using VAPI, Twilio, Retell AI, Bland AI, enabling automated calls, appointment booking, lead qualification, and customer support with natural human-like conversations. Integrated AI chatbots and voice systems with CRMs such as HubSpot, Salesforce, GoHighLevel, Zoho CRM, automating lead capture, tagging, segmentation, and pipeline management. Developed automation workflows using Zapier, Make (Integromat), n8n, Pabbly Connect, connecting AI tools with business apps for seamless operations. Implemented AI-driven marketing and communication systems integrating Klaviyo, Mailchimp, ActiveCampaign, enabling personalized email/SMS automation and customer engagement. Built integrations with platforms like Shopify, WooCommerce, Stripe, PayPal, automating order handling, customer support, and sales funnels. Connected tools such as Google Sheets, Airtable, Notion, Slack, Calendly, Google Calendar, for data tracking, scheduling, and team collaboration. Advanced experience with API integrations, webhooks, prompt engineering, NLP (Natural Language Processing), LLM automation, AI agents, and no-code/low-code AI systems. Core expertise includes: • AI chatbot development (ManyChat, ChatGPT) • AI voice agents & call automation • Lead generation & qualification systems • CRM & marketing automation with AI • API & webhook integrations • Workflow automation (Zapier, Make, n8n) • Prompt engineering & AI optimization

Project Management & Workflow Automation Specialist

BEER • Freelance

Dec 2025 - Present • 5 mos

Project Management and Workflow Automation Expert specializing in building scalable systems that streamline business operations, improve team collaboration, and automate repetitive processes. Experienced in setting up and optimizing project management platforms including Asana, ClickUp, Trello, Monday.com, Notion, Jira, creating structured workflows, dashboards, SOPs, task automations, and team collaboration systems. Built advanced workflow automation using Zapier, Make (Integromat), n8n, Pabbly Connect, connecting project management tools with CRMs, marketing platforms, and communication apps. Integrated project management systems with CRMs such as HubSpot, Salesforce, Zoho CRM, GoHighLevel, Pipedrive, enabling seamless lead-to-project workflows and automated task creation. Connected collaboration tools like Slack, Microsoft Teams, Gmail, Outlook, automating notifications, updates, and team communication processes. Implemented integrations with Google Workspace (Sheets, Docs, Drive, Calendar), automating reporting, file management, and scheduling systems. Built automation workflows for marketing and operations by integrating Facebook Ads, Google Ads, LinkedIn Ads, syncing campaign data into task boards and dashboards. Connected eCommerce platforms such as Shopify, WooCommerce, automating order tracking, fulfillment workflows, and customer management tasks. Developed systems for agencies, startups, and teams including client onboarding workflows, task automation, SOP documentation, project tracking dashboards, and reporting systems. Advanced expertise in workflow design, automation rules, triggers, task dependencies, API integrations, and productivity optimization systems. Core expertise includes: • Project management system setup & optimization • Workflow automation & process design • CRM to project pipeline integration • Team collaboration & productivity systems • Dashboard & reporting setup • API & webhook integrations

CRM Automation & AI Integration Specialist

Self - Employed / Remote • Freelance

Apr 2025 - Present • 1 yr 1 mo

CRM Automation & Integration Specialist with proven experience building high-converting workflows, chatbot systems, and email marketing automation for eCommerce brands, agencies, and service-based businesses. I help businesses eliminate manual work, streamline operations, and increase revenue through smart automation systems. Specialized in Zapier automation, ManyChat chatbot development, Klaviyo email marketing, and CRM integrations, connecting tools to create seamless data flow and optimized customer journeys. Experienced with platforms including Zapier, Make (Integromat), n8n, Pabbly, HubSpot, GoHighLevel, Zoho CRM, Salesforce, Freshsales, Bitrix24, Pipedrive, Monday.com, ClickUp, Asana, Trello, Airtable, Notion. Built automation systems using ManyChat, Chatfuel, WhatsApp Business API, Instagram DM automation, Facebook Messenger bots, with lead generation funnels, tagging, segmentation, and follow-up automation. Klaviyo expertise includes email flows, abandoned cart recovery, segmentation, A/B testing, deliverability optimization, spam fixes, domain warming, SMS marketing, and campaign automation, integrated with Shopify, WooCommerce, Magento, BigCommerce, WordPress. Integrated tools such as Google Workspace (Sheets, Drive, Gmail, Forms, Calendar), Slack, Microsoft Teams, DocuSign, Typeform, Jotform, WPForms, Gravity Forms, SurveyMonkey, Calendly, Stripe, PayPal, Square, QuickBooks, Xero. Marketing integrations include Facebook Ads, Instagram Ads, TikTok Ads, LinkedIn Ads, Google Ads for lead syncing, tracking, and conversion optimization. Also experienced in AI chatbot & voice automation using OpenAI, ChatGPT, Twilio, VAPI, Retell AI, Bland AI, including appointment booking, CRM syncing, and customer support automation.