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ChamikaOshan
@oshanchamika98
Microsoft 365 And Intune Engineer ,SCCM, Hybrid Identity, AD, Windows
Sri Lanka
Anglais
À propos de moi
L2 Cloud & Systems Engineer with 4+ years at a top Microsoft MSP, managing M365 & hybrid infrastructure for 30+ international clients. Specialized in Microsoft Intune, SCCM, Entra ID, Active Directory, and Windows Server. I design endpoint management deployments, resolve hybrid identity/authentication issues, and run patch programs that consistently hit 95%+ compliance. Delivered multi-country SCCM rollouts, zero-downtime AD-to-cloud migrations, and Intune/Purview onboarding for hybrid & remote fleets. Certified: MD-102, AZ-800/801, AZ-900, SC-900, RHCSA, Sophos ET15/ET30. Let’s connect.
Compétences
ChamikaOshan
hors ligne •
Voir mes services
Administration de serveur
I will support to manage and fix microsoft 365, intune, ad, and windows server issues
Portfolio
Expérience professionnelle
Cloud & Systems Engineer- L2
Kerner Norland • Temps plein
Apr 2026 - Present • 6 mos
At Kerner Norland, responsible for providing managed IT services to over 30 local and international companies, supporting Microsoft 365, Intune, Azure, Active Directory,Exchange, Entra ID, and VoIP platforms including 3CX, 8x8, and Microsoft Teams Phone. Experienced in troubleshooting infrastructure, network, server, and cloud-related issues, managing endpoint security through Check Point solutions, and utilizing HaloPSA and NinjaOne for service management and monitoring. Provides technical guidance and escalation support to L1 engineers while ensuring efficient and reliable IT service delivery.
Systems Engineer
Tech One Global Ltd • Temps plein
Mar 2024 - Apr 2026 • 2 yrs 1 mo
At Tech One Global, an Enterprise Microsoft partner specializing in providing infrastructure solutions and support through SLA-driven services, I serve as part of the Unified Endpoint Management team provide L2,L3 support.Included products like Intune,SCCM,SCSM,SCOM,DPM .My role involves delivering technical support and troubleshooting for Windows Server environments, ensuring compliance with SLA standards, and participating in implementation projects. I am responsible for maintaining the health of client environments, both physical and cloud based, by conducting regular server health checks and implementing best practices. My key responsibilities include: • Troubleshooting technical issues related to Windows Server environments. (Remote/Onsite) • Ensure over 90% compliance of customer servers and end-user devices by automating patching through ADR. • Conducting server health checks for AD, WSUS, Exchange, FS, CA, SCCM, Linux web servers, Barracuda and Sophos on a weekly and quarterly basis. Implementing and resolving findings from health check recommendations. • Providing on-call customer support for technical issues. Conduct training sessions for customers on Microsoft products. • Involved in projects related to device management.(AD/ Intune/ SCCM/Sophos etc..)
Associate System support
AXIENTA • Temps plein
Feb 2023 - Mar 2024 • 1 yr 1 mo
Axienta is a software company that provides SFA & POS software solutions. In my role in system engineering, I played a pivotal role in ensuring the platform's efficiency and scalability. My primary tasks are, Configuration, operation, and maintenance of Oracle Cloud VM, and Azure VM to maintain 3tier application. • SFA, POS Software application deployment, support & troubleshooting issues.(Used IIS , SQL Server) • Skilled in work routers, access points, and switches. Experienced in fixing PC issues and resolving network issues. Able to troubleshoot both hardware and software problems effectively.
