
Pao
Business Systems and Operations Specialist
Compétences

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Portfolio
Expérience professionnelle
Founder
MISTYQUE • Indépendant
May 2024 - Present • 2 yrs
Built and scaled a direct to consumer ecommerce brand from the ground up. Designed and implemented operational systems to manage product launches, content planning, supplier coordination, inventory tracking and customer workflows. Structured internal processes across Notion and Shopify to bring clarity to daily operations, marketing execution and fulfilment. Oversee end to end operations including project management, brand positioning, workflow automation and performance tracking.
Program Manager
Amazon • Temps plein
Nov 2025 - Dec 2025 • 1 mo
Led cross functional programs across EMEA, scaling initiatives across 100+ entities. Introduced Asana as a central workflow tool, reducing manual work by 30% and improving visibility across teams. Built SOPs and onboarding frameworks that reduced errors by 45% and improved reporting efficiency by 60%.
Project Manager
Knight Frank • Freelance
Jan 2023 - Jun 2023 • 5 mos
Implemented Monday.com as a centralised project management system adopted by 100+ users. Redesigned workflows using Kanban and structured planning methods, improving delivery timelines by up to 30%. Led cross functional coordination across business areas.