
Patricia A
Transaction Operations and Administrative Professional
Compétences

Voir mes services


Portfolio
Expérience professionnelle
Customer Service Representative
Teleperformance • Temps plein
Mar 2021 - Feb 2025 • 3 yrs 11 mos
Reviewed social media and advertising content for policy compliance using internal systems and web-based tools. Evaluated images, text, and web pages to ensure adherence to platform standards. Recorded findings accurately while maintaining productivity and quality expectations. Collaborated with team members to improve workflow efficiency.
Transaction Operation Analyst
Accenture • Temps plein
Jul 2018 - Aug 2020 • 2 yrs 1 mo
Managed end-to-end processing of U.S. healthcare and dental membership transactions. Processed enrollments, updates, cancellations, and eligibility changes while maintaining data integrity. Reviewed customer records, handled client inquiries and escalations, and maintained documentation using internal systems and EDI 834 files.