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Certaines informations sont présentées en anglais.

Canada

Je parle Français, Anglais, Allemand, Espagnol

CRM Specialist, Contact Center and Workflow Automation

I help businesses streamline sales, customer support, and communication through CRM setup, contact center configuration, telephony, and workflow automation. I work with platforms such as Salesforce S...
À propos de ce service

Struggling with missed calls, disorganized workflows, or inefficient customer support?


I help businesses configure contact center, CRM, and business communication systems to improve call handling, customer experience, and team productivity.


Whether you run a sales team, call center, healthcare practice, or customer service department, I can help streamline your operations with tailored system configuration and workflow setup.


WHAT I OFFER

  • Contact Center Setup
  • Inbound and Outbound Call Routing
  • IVR and Call Queue Configuration
  • Dialer and Campaign Setup
  • CRM Integration
  • Workflow Automation
  • Call Tracking and Reporting
  • Customer Support Configuration
  • SMS and Messaging Setup
  • Basic Troubleshooting


SUPPORTED PLATFORMS

CloudTalk, Genesys Cloud CX, VICIdial, RingCX, Calabrio ONE, XM for Customer Experience, CallHub, Zoom Phone, JustCall, Wildix, PhoneBurner, LogMeIn Rescue, CTM (CallTrackingMetrics), CallTools, Emitrr, Readymode, Gladly, UJET, Acefone, Squaretalk, XCALLY, LoopUp, and Nextiva Contact Center.


Choose a package that fits your requirements, or message me for a custom quote.

Logiciel:

GoHighLevel

Industrie:

Services aux entreprises et consulting