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Pedro O
@pedroeixoai27
Executive Manager of Customer Success
Brésil
Portugais
À propos de moi
Head of Customer Success with nearly a decade in B2B SaaS and a builder's mindset. I've led teams of 12, managed R$2B+ enterprise portfolios, and delivered R$20M+ in client ROI with 4% churn. Beyond the corporate track, I founded an AI studio building agentic tools for CS, which keeps me hands-on with the technology reshaping the field. I bring senior CS leadership plus real fluency in applied AI.
Compétences
Pedro O
hors ligne •
Temps de réponse moyen de 1 heure
Voir mes services
Stratégie de personnalisation de la clientèle
I will design a customer success program to reduce churn and boost retention
