p
pedrolloret215

Pedro L

@pedrolloret215

Writer

États-Unis
Anglais, Espagnol
Certaines informations sont présentées en anglais.
À propos de moi
I am a versatile, bilingual professional with over 8 years of experience across technical support, sales, and small-business ownership. I have a proven ability to resolve complex problems, grow revenue through upselling, and lead teams in fast-paced environments while maintaining a strong work ethic.... Plus d’infos

Compétences

p
pedrolloret215
Pedro L
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

CV
I will rewrite and optimize your resume and cover letter to beat ats
De30 $US / projetPlus de détails
Fiches produits
I will write SEO product descriptions for your shopify or amazon store
De25 $US / projetPlus de détails

Expérience professionnelle

Asurion

Technical Support Representative

Asurion • Temps plein

Jan 2023 - Present • 3 yrs 6 mos

Provide prompt, courteous, and efficient technical support by phone, assessing and resolving complex technical issues, particularly with personal devices. Leverage call-center technology to track, report, and resolve customer issues in a timely manner. Consistently achieve key performance indicators for call metrics and sales goals. Accurately identify customer needs and effectively upsell relevant products and services.