Blessing

Operations & Workflow Manager

Dec 2024 - Present • 1 yr 5 mos

Managed operations and workflows for a digital agency. I implemented systems for project management, client communication, and performance tracking. I used tools like Notion, Monday, and ClickUp to streamline processes and improve team efficiency. My work helped reduce delays and improve overall productivity. I also created SOPs and trained team members to ensure smooth operations.

Project Management Tools Expert

Dec 2024 - Present • 1 yr 5 mos

Worked as a project management tools expert specializing in platforms like Monday, ClickUp, Asana, and Trello. I helped businesses set up structured project management systems to streamline operations, improve team collaboration, and track performance efficiently. My responsibilities included designing workflows, creating dashboards, setting up task automation, and implementing reporting systems. I developed custom workflows for marketing teams, development teams, and service-based businesses to ensure smooth project execution. I also trained teams on how to use these tools effectively, improving adoption rates and reducing confusion across departments. By optimizing processes and eliminating inefficiencies, I helped organizations increase productivity and meet deadlines consistently.