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Philip Hebert
@phil_hebert3
Cloud Engineer API Integration Automation
États-Unis
Anglais
À propos de moi
I’m a Cloud Engineer and IT professional specializing in API integration, Python automation, cloud infrastructure, and technical troubleshooting. I build reliable solutions using APIs, Linux, Docker, Kubernetes, Terraform, and modern cloud technologies.
Compétences
Philip Hebert
hors ligne •
Temps de réponse moyen de 1 heure
Voir mes services
API & Intégrations
I will integrate rest apis into your website or application
Gestion du cloud
I will deploy your application to AWS or google cloud
Portfolio
Expérience professionnelle
[ Tier 1 ] Service Desk Technician
GovCIO • Temps plein
Oct 2023 - Feb 2026 • 2 yrs 4 mos
Provided Tier 1 technical support in a government IT environment, troubleshooting Windows, Microsoft 365, account access, VPN, MFA, networking, and endpoint issues. Worked with Active Directory, Microsoft 365 administration, Azure-related services, Citrix, remote support tools, and enterprise ticketing workflows. Diagnosed hardware, software, authentication, and connectivity issues while documenting resolutions and supporting users remotely. Participated in large-scale incident response, including endpoint recovery during the CrowdStrike outage.
