p
piggycat_ja

Mie N

@piggycat_ja

English to Japanese, Japanese to English Translation

Australie
Japonais, Anglais
Certaines informations sont présentées en anglais.
À propos de moi
I am a native Japanese speaker who has lived in Australia for over 25 years. I have worked mainly in the IT industry with global companies such as IBM and Red Hat, as well as in the travel (JTB) and apparel (Renown) industries. I have extensive experience handling English business and technical documents and translating them into Japanese for clients. I offer both English–Japanese and Japanese–English translation services and am open to other opportunities where my skills and experience may be a good fit. Please feel free to contact me if you think I could assist with your project.... Plus d’infos

Compétences

p
piggycat_ja
Mie N
hors ligne • 
Temps de réponse moyen de 14 heures

Voir mes services

Traduction
I will do english to japanese, japanese to english translation
De5 $US / projetPlus de détails
Relecture
I will proofread and edit your japanese text
De5 $US / projetPlus de détails

Expérience professionnelle

Red_Hat

Red Hat

Temps plein • 11 yrs 7 mos

Senior Customer Support Specialist - Technical

Oct 2018 - Present • 7 yrs 7 mos

Communicate with Red Hat customers regarding technical support issues. Diagnose, troubleshoot, resolve, and escalate issues. Work as part of a collaborative team within Japanese and English speaking regions. Research customer issues and record information in the knowledge base for future use.

Customer Support Specialist / Language Support Specialist (Technical)

Oct 2014 - Oct 2018 • 4 yrs

Communicate with Red Hat customers regarding technical support issues. Diagnosis, troubleshoot, resolve, and escalate issues. Work as part of a collaborative team within Japanese and English speaking regions. Research customer issues and record information in the knowledge base for future use.

IBM

Dedicated Resolution Owner

IBM • Temps plein

Jan 2011 - Jan 2013 • 2 yrs

Experienced to liaise with both technical and non-technical communities within IBM - depending on the nature of the issue that has caused the complaint and to facilitate a successful resolution. Possess a strong business network, and a solid understanding of IBM's processes and technology to negotiate with clients when IBM is not able to provide what they are seeking.