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pittycrafty

Nicci S

@pittycrafty

Operations Systems Specialist

États-Unis
Anglais
Certaines informations sont présentées en anglais.
À propos de moi
Hi, I’m Nicci — I help businesses turn messy processes into clean, scalable systems. With a background in operations and event management, I specialize in onboarding packets, CRM cleanup, SOPs, and workflow organization. My goal is simple: save you time, reduce errors, and create systems your team can actually use. If your documents or data feel overwhelming, I’ll turn them into something structured, professional, and easy to manage.... Plus d’infos

Compétences

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pittycrafty
Nicci S
hors ligne • 
Temps de réponse moyen de 1 heure

Expérience professionnelle

Conference Services Manager

Not Found

Mar 2025 - Present • 1 yr 2 mos

Managed end-to-end planning and execution of complex events and group programs Acted as primary liaison between clients and internal departments Built and maintained event documentation, timelines, and operational workflows Streamlined internal processes to improve communication and reduce errors Managed room blocks, billing coordination, and client communications Utilized systems such as Delphi, CVENT, and CRM tools for event and data management

Freelancing_Career

Operations & Documentation Specialist (Freelance / Independent)

Freelancing Career • Freelance

Jul 2023 - Present • 2 yrs 10 mos

Designed and implemented onboarding packets, SOPs, and document systems Consolidated fragmented documents into structured, scalable workflows Standardized templates, formatting, and branding across business documents Created CRM cleanup strategies, improving data accuracy and usability Built systems that reduce manual work and support long-term business growth Provided consulting-style solutions tailored to each client’s operations

Marriott_International

Senior Administrative Assistant

Marriott International

Feb 2018 - Jan 2020 • 1 yr 11 mos

Providing weekly/monthly/quarterly/yearly reporting analysis, team meeting presentation and travel expense support to Executives and Leaders. Scheduling and setting up meeting space with catering and video conferencing. Organizing events and team meeting – client-lists and invitations for baseball client events, regional tradeshow, office visit, on-site and off-site team meeting for the Regional Sales Office.