I will build a botpress support chatbot for your ecommerce store


À propos de ce service
Most ecommerce support bots are glorified FAQ pages.
This is different.
I build Botpress support chatbots that handle
the real questions customers ask before and after
buying:
Where is my order?
Can I return this?
What should I buy?
I need to talk to someone.
Each flow is guided and structured not keyword
matching. The bot asks clarifying questions, follows
your return policy, and hands off to a real person
when needed.
One thing I built that most bots skip: during
human handoff, instead of a generic "please wait",
the bot collects the customer's issue and urgency,
then shares a short on-brand tip while support
context is being prepared. Keeps the wait useful.
Portfolio: I built a simulated outdoor e-commerce
support chatbot called North Star Support Bot
covering all these flows. Link in portfolio.
This kind of system can reduce repetitive support
handling when connected to real order and policy data.
What I need from you:
- Return and exchange policy
- Product categories
- Order data or mock data
- Brand tone (friendly, formal, playful)
Message me before ordering if you have questions.
Découvrez Pratham loadoff
AI Automation Developer , n8n and Make , Lead Systems and Workflow Automation
- DeInde
- Membre depuisjuin 2026
Langues
Anglais, Hindi
FAQ
Do I need Botpress already?
No. I handle the full build on Botpress. You just need a free account — I'll guide you through connecting it to your website.
Can it track real orders?
Yes if you have an API or Google Sheets with your order data. Without that I set up a mock database. Order tracking is included in Standard and Premium.
Will it work on my website?
Botpress generates an embeddable webchat widget that works on most websites. I'll provide the embed code and instructions.
Can I customise the bot's personality?
Yes. Premium includes full brand persona customisation — tone, name, greeting style. Basic and Standard use a clean, professional neutral tone.
What do I get on delivery?
The Botpress export file (importable to your account), embed code, a short walkthrough video of the working bot, and a setup doc. Premium includes 30 days post-delivery support.

