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Priyashi RC
@priroyc
UGC Creator for Tech and Travel Brands
Inde
Anglais, Bengali, Hindi
À propos de moi
I am a photo editor & a UGC creator for social media, paid ads & websites, with creative content designing & authentic storytelling skills. I can play a relatable character in your video script and record videos in 4K and HD for apps, brands, AirBnBs, and hotels as a real customer, especially for travel & tech UGC.
https://capturedbypriyashi.my.canva.site/travel-ugc-creator
Compétences
Priyashi RC
hors ligne •
Temps de réponse moyen de 360 heures
Voir mes services
Assistance générale
I will be your professional virtual assistant
Manipulation d'image
I will edit lifestyle, portrait, and real estate photographs
Expérience professionnelle
Digital Creator
Freelancing Career • Freelance
Jan 2026 - Present • 7 mos
• Created high-quality user-generated content (UGC) for hotels, restaurants, cafés, and travel brands, showcasing authentic guest experiences through cinematic videos and photography. • Planned, scripted, filmed, edited, and delivered content tailored to each brand's marketing objectives while maintaining strong attention to detail and brand consistency. • Collaborated with hospitality businesses to create visually compelling content that increases brand awareness, audience engagement, and booking intent. • Developed content strategies by researching travel trends, audience preferences, and social media best practices to maximize organic reach. • Managed end-to-end content production using professional editing tools, ensuring timely delivery and commercial-quality assets.
Amazon.com
Temps plein • 4 yrs
Sr. Investigation Specialist
Oct 2021 - Sep 2023 • 1 yr 11 mos
● Supervised team to achieve best in Chargeback Metrics across worldwide Payment Risk Operation Sites (San Jose, Hyderabad, and Bangalore) by a positive variance of 34.6% as a Decision Quality Auditor. ● Executed long-term plan for process improvement to reduce transfer of queues with a success rate of 96%. ● Conceptualized and executed PROMISE Pilot Project for proactive bad debt avoidance by identifying individual errors. ● MX JITT POC and have coordinated with cross-functional teams for SOP changes and implementations, handling 2SV contacts and escalation contacts for MX marketplace. ● Trained and managed a team of new hires and supported them, ensuring all job functions and responsibilities were properly performed. ● Trained tenured colleagues in different functions and also got cross-trained in multiple functions to support business requirements. ● Performance metrics owner and quality auditor for all the customer contact-related metrics across both the Payment Risk Operations sites in India (Hyderabad & Bangalore) for the MX marketplace.
Investigation Specialist
Sep 2019 - Oct 2021 • 2 yrs 1 mo
● Streamlined process improvement parameters and workflows using agile frameworks and methodologies for data-driven improvements to reduce defects, enhance productivity, customer satisfaction, and overall operational efficiency. ● Observed quality performance and identified trends, prepared reports, and provided insights to respective stakeholders for NA, CA, and MX marketplaces. ● Managed to execute Just In Time Translation (JITT) Pilot Project to reduce dependency on Spanish-language-skilled associates for the Mexican marketplace by a success rate of 98%. ● Conceptualized & executed Break The Impasse (BTI) Pilot Project focused on customer contact reduction for the Mexican marketplace by a positive variance of 29.4%, which was implemented as the BTI team in PRO. ● Successfully helped the team to achieve the best in all performance metrics parameters across all the worldwide Payment Risk Operation sites with a positive rate of 24%. ● Successful in change management and process improvement initiatives and helped to grow customer retention in the MX marketplace by 73%.
