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Priyashan - IT
@priyashan419
IT Support Specialist
Sri Lanka
Anglais, Cinghalais
À propos de moi
Hi! I'm Priyashan, an IT Support Specialist providing professional remote technical support for businesses and individuals. I can help with Windows 10/11 troubleshooting, Microsoft 365, Outlook, software installation, printer setup, email configuration, PC optimization, Windows updates, driver installation, VPN, basic network issues, Active Directory, OneDrive, Microsoft Teams, and general IT support. I focus on delivering fast, reliable, and friendly service to solve your technical problems efficiently.
Compétences
Priyashan - IT
hors ligne •
Temps de réponse moyen de 1 heure
Voir mes services
Assistance technique
I will provide remote IT support for windows, microsoft 365 and software issues
Expérience professionnelle
Infrastructure and Support Engineer
CIS • Temps plein
Aug 2021 - Present • 5 yrs
Provided remote IT support to end users by troubleshooting Windows 10/11, Microsoft 365, Outlook, Teams, OneDrive, printers, and software issues. Managed user accounts, password resets, Microsoft 365 licenses, and email configurations. Assisted with Active Directory, Entra ID (Azure AD), VPN, basic networking (DNS, DHCP, TCP/IP), software installation, Windows updates, driver installation, and system maintenance. Delivered technical support through remote desktop tools while ensuring fast issue resolution and excellent customer service.
