David H

Make.com Automation Consultant

make.com automation and ai consulting • Temps partiel

Dec 2025 - Present • 9 mos

I developed high-performance Make.com automation systems for lead routing, data processing, content operations, notifications, and task management. My responsibilities included Make.com scenarios, webhook integrations, app-to-app automation, CRM workflows, email automation, scheduling flows, and business process automation. I focused on turning manual admin work into structured, automated systems that improve consistency, visibility, and operational efficiency across teams.

Customer Support Automation & AI Receptionist Builder

Customer service • Temps partiel

Aug 2025 - Present • 1 yr 1 mo

I built customer support automation systems using AI chatbots, AI agents, WhatsApp automation, and conversational workflows to handle FAQs, lead qualification, routing, support triage, and first-response communication. I focused on creating fast, reliable support flows that improve responsiveness while escalating more complex issues to human teams when needed.

Make automation with made com

Automation Solutions • Indépendant

Mar 2026 - Mar 2026 • 0 mos

I design and implement AI automation systems for lead generation, client onboarding, customer support, and internal business operations. My work combines n8n automation, Make.com automation, ChatGPT integration, AI chatbots, AI agents, CRM automation, and API workflows to eliminate repetitive tasks and create scalable systems. I build end-to-end automations for data routing, messaging, reminders, follow-ups, lead qualification, and workflow orchestration that help businesses save time, improve response speed, and scale operations with fewer manual steps.