Rodrigo Diaz

@prodbyhypnos

SaaS Technical Support, Help Docs and Manual QA

Mexique

Espagnol, Anglais

Certaines informations sont présentées en anglais.

À propos de moi

I am a remote SaaS support professional from Mexico with about five years of experience in technical support, up to L2/backline, for a US loyalty/POS SaaS company (name confidential). I write help articles, run manual checks of user flows with reproducible bug reports, and organize Obsidian notes into clear Markdown vaults. I work in English and Spanish (native Spanish). I also direct AI coding agents on open-source projects and say so openly.... Plus d’infos

Compétences