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Pulkit Kumar
@pulkitsrivas603
DevOps Cloud Support Specialist
États-Unis
À propos de moi
I’m a DevOps and Production Support professional with 8+ years of experience supporting enterprise and banking applications. I specialize in Linux/Unix, AWS, GCP, Jenkins, Docker, Kubernetes, CI/CD, SQL, application troubleshooting, and production support. I help businesses troubleshoot technical issues, support deployments, improve application reliability, and resolve cloud and DevOps problems efficiently. I focus on practical solutions, clear communication, and reliable results.
Compétences
Pulkit Kumar
hors ligne •
Voir mes services
Conteneurisation DevOps
I will fix git, docker and kubernetes deployment issues
Expérience professionnelle
Senior Support Analyst / Platform Delivery Lead
BNP Paribas • Temps plein
Oct 2021 - Jun 2025 • 3 yrs 8 mos
Provided production support and platform delivery for mission-critical banking applications. Managed incident resolution, release and deployment coordination, production changes, testing, and operational readiness. Coordinated with Development, QA, Infrastructure, DevOps, and Business teams to resolve technical issues and maintain application stability. Supported incident and RCA management, DR activities, monitoring, and deployment governance in a regulated banking environment.
Bank
Temps plein • 2 yrs 6 mos
Senior Consultant (Platform & Deliver
Oct 2020 - Oct 2021 • 1 yr
Led platform delivery and production support for CTS, DEM, and NACH payment systems across multiple banking clients. Coordinated CI/CD-driven releases, UAT, regression testing, and controlled rollouts. Supported DR/DC drills, infrastructure readiness, server migrations, certificate deployments, and compliance activities. Acted as a bridge between bank stakeholders, development teams, and infrastructure providers to ensure smooth delivery and issue resolution.
Software Support Engineer
Apr 2019 - Oct 2020 • 1 yr 6 mos
Supported banking applications across production support, testing, and deployments. Troubleshot application issues, coordinated defect resolution, and worked with client stakeholders and technical teams to ensure timely issue resolution. Supported release coordination, application testing, and operational readiness for business-critical systems.
