I will be your tiktok shop virtual assistant
Customer Experience Chargeback Expert
À propos de ce service
One day of late shipping or a few slow chat responses can tank your SPS and kill your organic reach. I'm here to keep your shop in the Green Zone.
What I handle to protect your SPS:
IM Response Rate: Keeping your response time under 24 hours (and faster during peak drops).
OTDR Management: Ensuring every order is scanned In-Transit to meet TikTok's strict fulfillment windows.
Negative Review Mitigation: Proactively reaching out to unhappy customers and filing appeals for malicious 1-star reviews.
My Goal: Keep you at a 4.0+ score so you maintain Express Settlement and stay favored by the algorithm.
CONTACT ME AND LET'S KEEP YOUR REVENUE FLOWING!
Mon portfolio
FAQ
Will my Shop Performance Score (SPS) improve instantly?
TikTok calculates your SPS based on a 60–90 day rolling window. While I can resolve your pending IMs and fulfillment issues immediately, it usually takes 7–14 days of consistent Green Zone activity to see your overall score begin to climb back toward a 4.0+.
Do you need my main TikTok login and password?
You will simply add my email as a Sub-account in your TikTok Seller Center. I only need permissions for Customer Service and Order Management to protect your health metrics.
Can you guarantee a violation will be removed?
I cannot guarantee TikTok’s final decision, but I provide a Rule-Based Appeal strategy. I audit the violation against TikTok’s 2026 Seller Policies, gather the necessary evidence (invoices/tracking/photos), and submit a professional rebuttal to give you the highest possible chance of a reversal.

