Rahman Wasfi

Inventory & Order Management –

Phencios Distributor • Freelance

Aug 2025 - Present • 9 mos

I manage inventory and order operations for Amazon stores that sell in the USA and UK marketplaces. My main responsibility is to make sure the products are always available and orders are handled smoothly. I regularly check stock levels and track inventory to prevent products from going out of stock. I also coordinate inventory management to make sure the right quantity of products is available in the warehouse. In addition, I handle order management by monitoring incoming orders and making sure they are processed correctly and on time. I also provide customer support, where I respond to buyer messages, help solve their problems, and make sure customers are satisfied with their purchases. Along with these responsibilities, I assist with product hunting and sourcing, helping the business find new profitable products that can be added to the store to support growth and increase sales.

Amazon Account Manager –

Genive Media Company • Freelance

Apr 2025 - Present • 1 yr 1 mo

Since **2024**, I have been working as an Amazon Account Manager where I manage seller accounts in the **UAE and Australia marketplaces**. My main responsibility is to make sure the Amazon stores run smoothly every day. I manage daily operations such as **order management, monitoring inventory levels, and providing customer support** to ensure customers receive their orders on time and have a good buying experience. I also communicate with **Amazon Seller Support** when there are any issues related to the account, orders, or store operations, and work to resolve them as quickly as possible. In addition, I regularly check the account performance and health to make sure everything follows Amazon’s policies and standards. My role helps keep the store running efficiently, maintain good seller performance, and support the overall growth of the business.

Amazon Virtual Assistant

Native Store (USA Market) • Freelance

Nov 2024 - May 2025 • 6 mos

I worked as part of a team that managed an Amazon store in the USA marketplace. My main responsibility was to watch and manage the daily orders to make sure every order was processed correctly and on time. I checked order details, tracked shipments, and made sure there were no problems with the orders. I also provided customer support by replying to customer messages, answering their questions, and helping them when they had issues with their orders, such as returns or delivery problems. My goal was to make sure customers were satisfied and received quick help. In addition, I helped the team keep the store operations running smoothly by monitoring order status and making sure everything followed Amazon’s rules and standards. This helped the store maintain good performance and a positive experience for customers.